Nurse Triage Services and Software

Nurse Triage Services and Triage Software

URAC-accredited health call center

We are a URAC-accredited, physician-led company, offering innovative nurse triage services and triage software. TriageLogic has a customized, cost effective product to meet your needs: nurse triage software for your call center or your office, an outsourced nurse triage service, or a combination of the two.

What are you looking for today?
Nurse Triage Services
Nurse Triage on Call:  We provide 24/7 access to an experienced registered nurse to assist patients and ensure appropriate level of care.
Nurse Triage Software
myTriageChecklist: Use this Schmitt-Thompson-powered electronic Checklist and nurse telephone triage software for your daytime patient phone calls.
What our client physician says: I wouldn’t trade the service in for anything—
TriageLogic has been just what we’ve needed!
Call Center Solution: Do you have your own medical call center or want to start your own call center? Use this robust call center software platform to manage your patient phone calls.

What makes us the leading provider of nurse triage solutions:

Commitment to Excellence: Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD.  Our URAC accreditation demonstrates our commitment to quality.

Proprietary Telemedicine Technology: Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise: TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment.  We publish articles and videos about the practice of nurse triage.

Custom Solutions: We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.

News and Updates

Triage Medical Protocols
Thu, 2015-01-22, 15:14

What Are Medical Protocols and How to Use Them


A short blog video introducing how Triage Nurses use symptom-based medical Protocols to assess patients over the telephone.

Posted in Doctors, Learning Center Videos, Multimedia, Nurses, Practices, Video | Tagged | Comments Off
Nurse Triage Patient Documentation
Tue, 2015-01-20, 09:31

Effectively Documenting Patient Phone Calls Decreases Liability


Having a nurse triage system in the medical office—one that utilizes standardized protocols and tools documenting patient phone calls—decreases liability.

Posted in Doctors, learningcenter, Practices | Tagged , , | Comments Off

Press Releases

TriageLogic-Salesforce Call Center Software Integration
Wed, 2014-12-10, 11:56

TriageLogic’s Call Center Software Integrates with Centura Connect’s Salesforce Platform


This call center software integration allows nurses using the systems to work seamlessly between Centura’s Salesforce Cloud to manage patients.

Posted in Multimedia, Press Release, Video | Tagged , , , | Comments Off