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Call Center Solution

Do you have your own medical call center or want to start your own call center? Use this robust call center software platform to manage your patient phone calls.

Nurse Triage on Call

We provide 24/7 access to an experienced registered nurse to assist patients and ensure appropriate level of care.

My Triage Checklist

Use this Schmitt-Thompson-powered electronic Checklist and nurse telephone triage software for your daytime patient phone calls.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

What makes us the leading provider of nurse triage solutions:

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD.  Our URAC accreditation demonstrates our commitment to quality.


Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment.  We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.

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From Triagelogic Blog

July 2015

Triaging Newborns and Comforting New Parents Part 1

  Triaging Newborns and Comforting New Parents (part 1) by Marci Lawing, RN Normal Reflexes and Symptoms of Illness Newborns can be especially difficult to triage, because there are 2 or more clients to take into consideration: the infant and

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Flu Season: Reflection and Preparation

Flu Season: Reflection and Preparation     During the summer months, it can be nice for the staff when the telephones calls to triage centers and practices slow down. Summer is a good time to sit back and relax, but

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June 2015

Could This be a Heart Attack? Evaluating Patients Over the Phone

Could this be a Heart Attack? Evaluating Patients Over the Phone By: Marci Lawing, RN – TriageLogic Learning Center Instructor If life were like the movies, everyone having a heart attack would clutch their hand over their heart and complain

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Building Trust in Telephone Nurse Triage

Building Trust in Telephone Nurse Triage The nurse-patient relationship is an important part of any patients total treatment plan. Trust is an essential component to that relationship and helps to improve compliance leading to better patient outcomes. Patients who do

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Healthy Summer Desserts

Healthy Summer Desserts Summer is upon us! Characterized by ice cold sweet tea and lemonade alongside deliciously sweet snacks, it can be easy to get carried away with the unhealthy calories bestowed on us. However there are quick and easy

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