Medical Protocols | Telephone Triage Protocols for Nurses
We have partnered with Drs. Barton Schmitt and David Thompson to make the industry standard triage protocols available in our software.
TriageLogic Call Center Solution uses protocols established by the leading authorities in pediatric and adult triage care – Barton Schmitt, MD and David Thompson, MD. These protocols are presented in the most efficient and easy-to-use format available, which dramatically decreases call-processing time for nurses.
About the protocol authors
Sample pediatric triage protocols
Sample adult triage protocols
See here for important aspects for effective clinical content: Telephone Triage Clinical Content: Important Aspects
See related content: Schmitt-Thompson Protocols: Using the Gold Standard in Telephone Triage