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Attention
Centramax Customers
Find out why TriageLogic Call Center Solution is the key to a seamless and cost effective transition for your call center.
Call 1-877-514-0392 |
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Do you need daytime triage protocols
for private practice use?
Click here. |
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TriageLogic Products
Download our brochure here >>>
| Medical Messaging – |
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Our medical messaging module is integrated with our triage software to create a complete call center package. |
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Enables your call center to process all triage and non-triage calls. |
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Operators have the ability to page physicians, fax messages, send delayed pages for non urgent calls and hold calls for doctors. |
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All events and actions are logged for easy access and review. |
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| Triage Software – |
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Intuitive and efficient software for your call center to handle all your triage needs. |
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The software incorporates gold standard protocols from Barton Schmitt, MD and David Thompson, MD. |
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Nurses access protocols, documentation templates, custom orders, integrated scheduling, paging and faxing within one page. |
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Custom templates and reports are also available. |
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| Automated Answering Service – |
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Our integrated automated answering service helps decrease costs by automating portions of the answering service and decreasing the need for live operators. |
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Fully integrated with the triage software. |
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Enables nurses to track when physicians return pages from nurses or voicemails from other callers. |
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| Integrated Call Recording and Internet Phone Capabilities – |
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Our integrated phone capability lets nurses make calls over the internet. |
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Calls are recorded and stored in the system for easy retrieval and review. |
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Allows for remote conferencing, training and remote supervision. |
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| Pandemic Flu and Emergency Planning – |
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Our call center and triage software can be used in pandemic and other
emergency situations. |
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Deploys users quickly to handle telephone calls remotely. |
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Updates information in real time to keep all healthcare providers informed and up to date. |
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| Daytime Triage Software – |
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Nurses in private practice handle hundreds of patient calls every day. Yet without the right systems in place, it is virtually impossible to ensure that they are dispensing consistent advice based on sound protocols. Primary care offices now have access to a resource that will help improve efficiency and patient care. |
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Please visit www.nursephonetriage.com for more information. |
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